Cisco

Corizon and Cisco, the #2 global provider of contact centre solutions, are jointly working to bring Cisco’s Enterprise Contact Centre and Unified Communications (UC) solutions together through Enterprise Mashups to create better end user and agent desktop experiences. With Cisco, Corizon is seamlessly mashing up simple CTI integrations into contact centre environments and bringing true innovation to market by merging UC capabilities onto the desktop. With key Cisco partners, Corizon is building a set of visual UI Services (mashable components) that encompass much of the Cisco functionality so that it can be easily used and re-used across multiple deployments, reducing implementation times and delivering truly integrated desktops to provide exceptional service experiences - see www.cisco.com.